A leading Indian banking and financial services conglomerate that provides both corporate and retail customers with a wide variety of banking products and financial services

Improve customer experience by leveraging cloud capabilities to provide seamless and instant banking services. Also resolve legacy system shortcomings which accounted for long TATs , poor customer engagement and ultimately customer attrition.

Built a Progressive Web Application on Google Cloud Platform that integrates securely with the on-premises Core Banking APIs. Complex integrations with Core Banking, NSDL, UIDAI and other necessary APIs, with all QA checks completed in a short period of time Integration with EazyPay, a payment gateway. Hybrid Encryption, OWASP, Identity and Access Controls, such that the bank’s security compliance is met.

The bank has witnessed 10X boost in online banking numbers since the implementation of Insta platform The digitization of account opening process has resulted in creation of over 6 lakh accounts in a year Reduced TAT for customer onboarding exponentially (Legacy- 5 Days vs Instant- 5 Mins) The implementation of a microservices-based hybrid platform has enabled the bank to quickly expand their offerings in many other product categories such as credit cards, travel cards, loan accounts, and so on.